How check-ins work

SeizAlarm offers personal check-ins and help requests to people you trust using your iPhone or Apple Watch. Your selected motion and heart rate settings can trigger a check-in. If you do not cancel during the response period, the app attempts to notify your trusted contacts. Everyday activities can trigger a check, and some events may not trigger a check-in. Check-ins and contact notifications may be delayed or may not occur. Do not rely on this app for any medical purpose.

Battery life depends on your watch, battery condition, settings, and use. Monitoring uses the watch sensors and can increase battery use. Charge your watch regularly and check its battery before use. Monitoring cannot continue when the battery is depleted.

Your trusted contacts can receive help requests by the notification methods you enable for them, such as phone calls, text messages, or email. A help request includes your available location. Let contacts know what to expect and how you would like them to respond. Delivery depends on connectivity, permissions, and enabled contact methods and may be delayed or may not occur.

Enter phone numbers with a country code, including the + prefix. Available notification methods can vary by country and carrier. Check your contact details and enabled methods in the app, and contact support if a number cannot receive a test request. Message rates may apply.

Your paired watch and iPhone need a working connection for the features you select. Connection range varies with the environment and network. Compatible cellular watches may use their own network connection. Keep the SeizAlarm iPhone app open and logged in when setting up your paired watch.

A cellular Apple Watch is not required for a paired-watch setup. Using the watch away from the paired iPhone depends on available Wi-Fi or cellular connectivity and your setup. Contact notifications need a network connection.

For a supported Family Setup watch, open Family Setup Watches in SeizAlarm Settings. Generate a link code and enter it in the watch app to link the watch to your account. Check connectivity and your trusted contacts before use.

SeizAlarm settings can be customized for the person wearing the watch. Everyday activities, including play, can trigger check-ins. The watch must be worn and configured for the selected features to work. The app does not determine whether a medical event has occurred and must not be relied on for any medical purpose.

Cancel a check-in during its countdown if you do not want a help request sent. If a request has already been sent, ending it lets the service attempt to notify your contacts that the request has ended. Delivery of that update may be delayed or may not occur.

Everyday activities and exercise can trigger motion-based or heart rate check-ins. Adjust the available settings to your preferences or stop monitoring when you do not want check-ins. No setting guarantees an alert will occur.

You can add and manage multiple trusted contacts in Contacts. Give each contact the details they need to understand your help requests, and enable the notification methods you want to use. At least one usable contact method is needed to send a help request.

Notification timing depends on the response period you select, network availability, carriers, and your contacts’ devices. Check-ins and contact notifications may be delayed or may not occur.

You can request help and use available motion-based check-ins on your iPhone without an Apple Watch. For motion-based check-ins, keep the iPhone firmly attached to you, for example using an exercise band. Apple Watch adds wrist-based controls and available heart rate features.

Check the current SeizAlarm App Store listing for compatible Apple Watch models and watchOS requirements before installing or choosing a device.

You can export your event log as a PDF from the Log screen. Entries reflect recorded activity and information you add; the app does not determine whether a medical event has occurred.

Open Settings in SeizAlarm to view the subscription options available to your account. Review the displayed price, renewal terms, and payment provider before subscribing. Manage your subscription through the provider used for the purchase.

Review the SeizAlarm privacy policies linked from the website and app for details about information collected, used, and shared. Contact support if you have questions about your account data.

Help Now attempts to send a help request when you start it. Time Delayed Help starts a countdown that you can cancel. If the countdown ends without cancellation, the app attempts to notify your trusted contacts. Notifications may be delayed or may not occur.

Check the current SeizAlarm App Store listing for supported iPhone models and iOS requirements.

This app offers personal check-ins to help with peace of mind for yourself and loved ones. The app does not determine if a medical event has occurred, and it is not intended to diagnose, prevent, or treat any disease or medical condition. The product is adjustable and customizable based on subjective user preferences and use cases. Check-ins and contact notifications may be delayed or may not occur. Do not rely on this app for any medical purpose.

SeizAlarm does not promise insurance coverage or reimbursement. Contact your insurer or any organization offering sponsorship directly about their terms.

An internet connection is needed to send help requests through the service. Receiving a request also depends on the contact’s enabled notification method and connectivity. Offline check-ins cannot guarantee delivery to trusted contacts.

Open the subscription options in the app to see current prices and renewal terms for your account. The help request service requires an active subscription or eligible trial. Event logging is available separately from sending help requests.

You can enable an audible alarm and choose an available sound in Settings. You can also customize the message played for people nearby. These features are adjustable and may depend on your device and audio settings.

SeizAlarm can be used on a compatible iPhone without an Apple Watch. Check the current App Store compatibility information and the features you want to use before choosing any additional device.

SeizAlarm is available for supported iPhone and Apple Watch devices. Contact support for questions about other platforms; do not assume that an unannounced platform or feature will become available.

Manage or cancel the subscription through the provider used for your purchase. For App Store purchases, open Apple’s subscription settings. For a web purchase, use the billing management link provided with your purchase or contact support.

Trusted contacts must opt in to receive help request text messages. Follow the opt-in instructions sent to the contact, and check that Text is enabled in their contact settings. Contacts can opt out by replying STOP to a SeizAlarm text. You can also disable text messages for a contact in the app. Message rates may apply. Text message consent and connectivity affect delivery.